Q: Are there any restrictions on sending in food items?
A:
1.All food items (including cooked dishes or fruits) sent in must undergo inspection. Each delivery must not exceed 2 kilograms.
2.Food that is deemed harmful to the health of the inmate, contains contraband, or may disrupt the discipline of the facility shall not be allowed. Examples include food containing alcohol, stewed with Chinese medicine, or uncooked items.
3.The institution may restrict or prohibit food or other items from being sent in under the following circumstances:
   (1)Violation of Paragraph 1, Article 3, and Articles 4 to 7 of the Regulations Governing Sent-in Money, Food, and        Necessary Items for Inmates and Defendants.
   (2)The item cannot be properly inspected, is found to contain contraband, or may spoil after inspection and  become unfit for use. This includes food or items that are crystalline, powdered, liquid, paste-like, frozen, pickled, unpeeled, or uncut; as well as items like tea that may deteriorate after inspection.
   (3)The item is perishable (e.g., raw food, fresh produce, dairy products); hazardous or harmful (e.g., flammable, explosive, radioactive, corrosive, infectious); unhygienic (e.g., contaminated with excrement); or unsuitable for storage (e.g., oversized items, live animals or plants).
   (4)Circumstances in which delivery of food is not allowed or deemed inappropriate according to the Prison Act, Detention Act, or related regulations. This includes:

• Periods during which the inmate or defendant is subject to punishment involving suspension of food deliveries in accordance with Subparagraph 2, Paragraph 1, Article 86 of the Prison Act or Subparagraph 2, Paragraph 1, Article 78 of the Detention Act;
• Restrictions or prohibitions under Paragraph 3, Article 44 of the Prison Act or Article 35 of the Detention Act;
• Situations involving control of items under regulations authorized by the Prison Act or Detention Act.

    (5)There is factual reason to believe that the item poses a threat to institutional order or security.
4.The person delivering food must present a valid identification document and register the following information: full name, ID number, phone number, address, item name, quantity, relationship to the inmate, and place of purchase. If the place of purchase is not specified, the item will be considered homemade. The sender shall bear legal responsibility for any violation of law.
5.Food or fruits must be packed in transparent plastic bags, divided into portions, and unsealed prior to inspection.
6.For visitors who are both meeting and delivering items, non-compliant food will be returned immediately. Compliant food will be delivered to the inmate for signature before the end of the visit.
7.For visitors who deliver items without meeting, inspection staff will conduct the inspection and notify the sender of the results. The sender must remain in the waiting area until the inspection is complete, in order to retrieve any items that do not meet the regulations.
8.Delinquents under observation or rehabilitation are not permitted to receive food deliveries, in accordance with Article 11 of the Act of Execution of Rehabilitation Treatment. 

Q: What are the restrictions on necessities delivered by outside parties?
A:
Deliveries of necessities must comply with the Regulations Governing Delivery of Money, Food, and Necessities by Outside Parties to Prisoners and Defendants, and related legal provisions. The following restrictions apply:
    General Legal Restrictions:
    (1)All deliveries must comply with the above-mentioned Regulations and relevant laws.
    (2)If the inmate is already in possession of excessive quantities beyond personal needs, or if there are limitations on storage space, the institution may restrict or deny the delivery.
    (3)Each person may deliver necessities to the same inmate only once per month.
    (4)Delivered items must not contain writing, markings, or hidden objects and must retain their original full functionality.
    (5)Items that cannot be inspected or are found to have impaired function after inspection will not be accepted.
    (6)Even if the item is not listed in the prohibited items table, if the institution deems it harmful to security or order, the delivery will be rejected.
    (7)With the exception of prescription glasses and NHI cards, all items may only be delivered during weekday visitation hours. (Weekend visits only allow the delivery of glasses and NHI cards.)

• Clothing Items

• Bedding Items

• Personal Hygiene Items

• Books & Magazines

• Envelopes & Writing Paper

• Stamps

• Pens

• Photos of Family and Friends

• Eyeglasses

• National Health Insurance (NHI) Card

Q: Can packages be delivered to inmates through the visitation registration window?

A:

No, packages may not be delivered through the visitation registration window. The following procedures must be followed:

1. Inmates must apply in advance and obtain an Approved Item Delivery Application Form for identification purposes.
2. Packages that do not have the approved form attached will be returned directly to the sender.
3. If the contents of the package do not match the approved items, the inmate will be responsible for the cost of returning the package.

Q: Can medicines be sent in?

A:

To avoid violations of the Physicians Act and the National Health Insurance Act, only specific medicines are allowed to be sent in under strict conditions:

• After the implementation of the second-generation National Health Insurance system, inmates' outpatient medications are provided directly by contracted hospitals using their NHI cards.
• Only chronic illness continuous prescriptions are eligible for delivery within three months of incarceration.
• Other prescribed medications obtained before incarceration cannot be sent in after two weeks of imprisonment.
• In such cases, family members must present valid identification to the mailroom, fill in a medication information form and guarantee letter. The medications will be approved only after review by healthcare professionals.

If a doctor at the institution deems a medication medically necessary but the institution cannot obtain it, the inmate may apply and send the approved application form to their family. The family must attach the form to the outside of the package before mailing it.

Q: How can I send in a National Health Insurance (NHI) card?

A:

The NHI card can be delivered by either:

1. Registering the item during visitation registration; or
2. Sending it via postal mail.

Q: How can I send money to an inmate?

A:

According to regulations, the daily spending limit for general consumption (e.g., food, daily necessities) is NT$300. Therefore, we advise not to deposit excessive amounts unless needed for self-paid medical treatment or rehabilitation fees.

• Each sender may deposit up to NT$10,000 per inmate per day.
• If the inmate’s total custody money exceeds NT$100,000, the institution may impose limits on the amount or frequency of further deposits to prevent extravagant spending habits.

Money may be sent via:

1. Cash deposit at the visitation window;
2. Postal money order;
3. Cash envelope (not recommended due to the risk of counterfeit currency).