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Reception Information

  • Publication Data :
  • Last updated:2020-07-02
  • Count Views:2253

 

How to make a reservation for an visit

  1. Family members should bring the personal ID Card to the front door for registration and get the identification card then follow the directions to the visit room.
  2. When you arrive the visit room, please tell the clerk the number and the name of the inmate, and please have your personal ID Card checked.
  3. If the family members want to bring food to the inmate, please limit the food weight to maximum of 2 kg. Dried food and fruit are preferred and they should be easy to be checked. Before bringing the food inside, please fill in the form at the visit registration desk.
  4. After you finish the procedures of visit registration, please wait at the visit room. We’ll take the inmate there as soon as possible. You are welcome to use the facilities – the television, newspapers, public telephones, and the simple canteen.
  5. If the family members want to deposit money for the inmate, NT$8000 is the maximum. If you want to shop for the inmate at the simple canteen, NT$2000 per day. Please follow the procedures at the visit registration desk.
  6. Before you leave, please go to the front door to exchange the identification card.

Rules of Applying for a Long-range-visit

  1. Applicant’s qualification: If the one of the following situations happens to the inmate’s spouse, lineal ascendants or descendants, collateral relatives within the third degree, and relatives by affinity within the second degree –
    • Because of the serious disease or disability, cannot register for the visit from far away.
    • Over 50 years old.
    • Suffering from the natural disaster, serious accident, or other emergencies, need to contact with the inmate immediately.
  2. Methods of application: Providing the related documents (personal ID Card or the household certificate) and send it to the correction institution by certified mail or fax.
  3. Rules of Application and Visit. 
    • It is allowed to apply for the long-range-visit once a week, and the limited time is 30 minutes. With the special reasons or approved by the head of the institution are not included.
    • If the inmate is forbidden to have visit or receive letters, or still under the check because of illegal behavior, the long-range-visit will not be accepted.
    • To apply for the first long-range-visit, you should fill in the application form and send it to the correction institution by certified mail or fax one week beforehand as top priority. After the application is approved, the applicant will be informed the date and time of the visit by phone, letter or email.
    • Before having the long-range-visit, if the inmate has illegal behavior or other reasons, the visit will be canceled. The applicant and the closer responsible organization of the long-range-visit will be informed by phone or email.
    • After the long-range-visit is approved, the applicant should bring the papers to the closer responsible organization and fill in the long-range-visit registration form. Failing to have the long-range-visit for three times, you will not be able to apply for it again for the next three months.
    • If the following situation happens, the closer responsible organization can turn down the visit:
      • Not bringing the personal ID Card.
      • Having suspicious behavior.
      • Being under the influence of alcohol, having mental illness or without registration, the applicant can not visit the inmate.

Making a visit appointment by telephone

  • Exclusive telephone number: 866-2-23891101
  • Systems :Interview by appointment and interview inquiry Cancellation, making interview appointment, and interview:
  1. Visit by appointment :The following procedure should be followed in making an appointment for a visit to an inmate.
    • Input the inmate’s 4-digit ID number.
    • Input the family member’s 9-digit ID number. [Voice suggestion on latest date for appointment]
    • Input preferred interview date, 4 digits.
    • Input the desired interview time, 2 digits. (For instance: 09 for nine o’clock in the morning, and 15 for three o’clock in the afternoon) [Voice report on suitable interview time].
  2. Announcing completion of application, and asking to check the application status on the Web one day before the appointment date.
  3. Inquiring about the appointed interview.The applicant should inquire about whether the application is approved, one day before the scheduled time.
    • Input the family member’s 9-digit ID number.
    • Input the institution’s 4-digit code.
    • Input the inmate’s 4-digit ID number [Voice answers whether the application is approved; if approved, the time and date of the interview].
  4. Cancellation of a visit appointment.  If a family member of an inmate cannot afford to make the appointment on the day or the allotted time, he should cancel the appointment before three o’clock in the afternoon and two days before the appointment at latest. (In case of a weekend or holiday, he should cancel the appointment before three o’clock in the afternoon and one day before the weekend or holiday) The procedure is as follows:
    • Input family member’s 9-digit ID number.
    • Input the institution’s 4-digit code.
    • Input the inmate’s 4-digit ID number (Voice reminds of the date of the appointment)
    • Press 1 to confirm the cancellation. (Voice confirms the appointment is canceled)
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